Privacy Policy

Last Updated: 7/28/2025

Off The Hook Yachts (“Off The Hook Yachts,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit www.offthehookyachts.com (the “Site”) or interact with us through our other online channels.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We collect the following types of information:

Personal Information You Provide: When you fill out contact forms, sign up for newsletters, use our live chat, or engage with us through social media, we collect data such as your name, address, email address, phone number, and message content.

Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor site usage and remarket through services such as Facebook Ads and Google Ads.

Log Data: Like many websites, we automatically collect information such as your IP address, browser type, referring page, pages visited, access times, and time spent on the Site.

Demographic Information: We may also collect or infer demographic data such as zip code, age, preferences, gender, and interests.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and connect with leads about buying or selling boats
To improve user experience and tailor content on the Site
To send newsletters and updates about our services or offers
To deliver targeted ads and analyze marketing campaign performance
To provide customer support and follow-up communication
To comply with legal requirements and protect our users and business

Use of Third-Party Services

We use the following third-party services to operate and enhance the Site:

Google Analytics: For tracking website usage and performance
Facebook Pixel: For remarketing and conversion tracking
Live Chat (Ruby): To facilitate real-time support and inquiries

These services may use cookies or collect data in accordance with their own privacy policies.

Data Sharing and Security

We do not sell, rent, or lease your personal information to third parties. All data collected is used internally by Off The Hook Yachts and its authorized partners to support our operations.

We may share limited data with subcontractors or vendors providing services on our behalf, such as web hosting, analytics, or marketing support. These parties are required to keep your information secure and confidential.

We implement reasonable technical and organizational safeguards, including SSL encryption, to protect your personal information.

Data Storage and Retention

Your data is stored on secure servers located in the United States. We retain information as needed to fulfill our business purposes, comply with legal obligations, and provide historical records where appropriate.

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect information from individuals under 13. If we learn we have received information from a child under 13, we will delete it promptly.

Cookies and Your Options

Cookies are small digital files stored in your browser. They help us remember your preferences and analyze site performance. You may disable cookies through your browser settings, though doing so may impact your experience on the Site.

Third-party services such as Google and Facebook may also use cookies for advertising and tracking purposes. You can opt out of personalized advertising through Google by visiting the Google Ads Settings page.

Communications

We may contact you via email or SMS in response to your inquiries or submissions. You may unsubscribe from marketing emails at any time by following the link in the email.

No mobile information will be shared with third parties for marketing purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at legal@offthehookys.com.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, we:

Do not use false or misleading subjects or email addresses
Identify messages as advertisements when applicable
Include our business’s physical address in messages
Provide opt-out/unsubscribe options
Honor opt-out requests promptly
You can unsubscribe by using the link at the bottom of our emails or by contacting us at legal@offthehookys.com.

Fair Information Practices & Data Breach Notification

We follow the Fair Information Practice Principles. In the event of a data breach, we will notify users by email as soon as reasonably possible.

International Access and GDPR Position

This Site is intended for U.S. visitors. Off The Hook Yachts does not actively market to or knowingly collect data from citizens of GDPR-covered countries. Users from those regions access the site at their own risk.

Affiliate Network

Off The Hook Yachts operates a network of marine-focused brands and services. For more information about affiliated businesses or services, contact us directly.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site constitutes acceptance of the updated policy.

Off The Hook Yachts

1701 Jel Wade Dr

Wilmington, NC 28401

Email: legal@offthehookys.com

Phone: (910) 239-9344